We are delighted that you are considering Animal Health Clinic of Funkstown for your pet’s needs.
We welcome you and we make every effort to schedule all clients as soon as possible. We take your request seriously. When you schedule an appointment, the time is reserved exclusively for you. You are reserving the resources of Animal Health Clinic doctors, support staff and facilities required to make your appointment successful.
Cancelled appointments with little or no notice often cannot be filled, and another sick pet may not be able to be seen. To do our best to honor new clients, existing clients, and Animal Health Clinic staff, we require a non-refundable deposit in the amount of $54.00 to reserve a new client appointment. When you keep your appointment, your deposit is applied to the cost of that visit. If you cancel your new client appointment with more than 24 hours’ notice, your deposit will remain on your account as a credit, which can be applied to another new client appointment, or can be refunded if you no longer wish to become a client of Animal Health Clinic. If you cancel your appointment with less than 24 hours’ notice, or do not show up for your appointment, you will forfeit your deposit without exception.
The deposit will be applied to the new client missed appointment fee. If you have previously used your deposit to cover a new client missed appointment fee, another deposit will be required prior to scheduling another new client appointment.
If you are delayed and cannot make your new appointment starting time, please notify the office and come as soon as possible. We will do our best to efficiently see you in the remaining time. Any delay beyond 10 minutes will likely result in your appointment being canceled and your deposit being forfeited.
